Mar-Tech

102 Tips for Managing a Successful Contact Center

Have you ever wondered how other contact center leaders approach challenges like flagging CSAT scores, high turnover, or inefficient onboarding? Get tips, insights, and inspiration from our community of contact…

Healthcare

Community Hospital Speeds EHR and SQL Applications with V-locity I/O Reduction Software

CMC faced two key challenges. Firstly, they needed a FAL remediation (File Attribute List over expansion) solution to ensure 24/7 availability of their MEDITECH electronic health record (EHR) application. Condusiv’s…

Human Resources

Unlocking the Power of Generative AI with Microsoft 365 in the Accounting Industry

How far can general-purpose office productivity applications—such as Microsoft 365’s SharePoint, Teams, OneDrive, and Copilot—take us? This paper will discuss the challenges organizations face with disorganized content, as well as…

Solving the Knowledge Work Challenge

Although many companies have reaped the rewards of transforming other parts of their businesses, how knowledge workers handle information remains frustratingly manual. Solving the knowledge work challenge helps you retain…