Mar-Tech

102 Tips for Managing a Successful Contact Center

Have you ever wondered how other contact center leaders approach challenges like flagging CSAT scores, high turnover, or inefficient onboarding? Get tips, insights, and inspiration from our community of contact…

Healthcare

Community Hospital Speeds EHR and SQL Applications with V-locity I/O Reduction Software

CMC faced two key challenges. Firstly, they needed a FAL remediation (File Attribute List over expansion) solution to ensure 24/7 availability of their MEDITECH electronic health record (EHR) application. Condusiv’s…

Human Resources

15 Sneaky Phone Interview Tips to Get You to the Next Round

Phone interviewing is where every job opportunity starts. So, how do you make them easier? Here are the best phone interview tips collected from professional recruiters.

Better Than Best – 82 Unexpected Ways to End an Email

Your sign off should be polite and professional when you are writing work emails, but that doesn’t mean it has to be boring. If you have an exuberant and joyous…